Placemat is a digital marketplace that helps restaurants expand revenue streams through private dining experiences in homes, Airbnbs, and event spaces. This model allows restaurants to increase profitability without expanding their physical locations while maintaining control over their brand and customer experience. However, scaling presented key challenges, including low brand awareness, the need for a cost-effective lead generation strategy, and data-driven marketing to support expansion. To address these, Placemat partnered with Roveir to develop a comprehensive growth strategy focused on brand awareness, high-intent lead generation, and optimized acquisition efforts.

Our Process

Step 1

Discovery

The first step was to gain an in-depth understanding of Placemat’s business model, competitive landscape, and key challenges. Roveir conducted a detailed audit of Placemat’s existing marketing efforts, sales funnel, and market positioning to identify areas for optimization.


Key insights included:

  • Target audience clarity: Restaurant owners, management teams, and GMs were the primary decision-makers.
  • Messaging refinement: Needed to emphasize revenue growth, employee retention, and operational flexibility.
  • Conversion bottlenecks: Landing page optimization and lead flow automation were critical to increasing demo bookings.

Step 2

Market Research

To craft a data-driven and targeted approach to restaurant owners actively seeking new revenue streams, Roveir conducted extensive research on:

  • Industry trends: Analyzing the growing demand for private dining and restaurant diversification.
  • Competitor analysis: Evaluating existing players and identifying Placemat’s unique positioning.
  • Audience behavior: Understanding how restaurant owners make financial and operational decisions.

Step 3

Launch Strategy

With research insights in hand, Roveir developed and executed a multi-channel growth strategy to position Placemat as the go-to solution for private dining. This approach combined targeted digital advertising, lead flow automation, and conversion optimization to drive high-quality restaurant sign-ups.The campaign focused on:

  • Brand Awareness & Precision Targeting: Running Meta Ads campaigns tailored to restaurant owners and management teams.
  • Lead Flow Optimization: Implementing tooling to streamline tracking and improve response times.
  • Landing Page Enhancements: Simplifying the sign-up process and repositioning key elements to increase demo bookings.
  • Market Expansion: Testing demand across Nashville and other high-potential regions in the US to scale growth.

Step 4

Optimizations

As campaigns progressed, Roveir systematically enhanced Placemat’s marketing strategy, leveraging data-driven optimizations to improve lead quality and conversion rates, ensuring a smoother engagement process for restaurant owners.

  • Tracking & Heat Maps: Implementing HotJar to analyze user behavior on the landing page and identify drop-off points.
  • Landing Page Optimizations: Adjusting key elements to improve conversion rates, including:
    • Placing the web form at the top of the landing page for higher visibility.
    • Clearer messaging that specifies the goal - filling out the form to schedule a demo and highlighting its value proposition.
    • Form simplification: Reducing friction by only requesting essential details such as name and email, making the sign-up process more intuitive.
  • Friction Reduction: Ensuring all aspects of the lead generation funnel provide value while minimizing unnecessary steps.

Step 5

What's Next?

With strong early results, Placemat and Roveir are now focused on scaling acquisition, increasing engagement, and refining the user journey for long-term growth. Strategic testing has refined our approach, ensuring we target the right restaurant owners and management teams with messaging that resonates.

Now in the growth phase, we are continuously optimizing for higher conversion rates and sustained engagement, leveraging real-time data to fine-tune acquisition strategies. By refining lead quality, enhancing the onboarding process, and expanding to new markets, Placemat is well-positioned to become the go-to private dining solution for restaurants nationwide.

Stay tuned for the next phase as we continue to scale and drive measurable impact!

Results

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